Acceptance of general conditions of sale

1. The contract between EXPOSTORE.IT and the Customer shall be concluded with the acceptance, even partial, by EXPOSTORE.IT such acceptance it is automatic, unless otherwise communicated to the client. By placing an order in the manner provided, the Customer declares to have read all the information provided to him during the purchase process, and accept the general conditions and payment transcribed below.

2. If the customer is a consumer (ie a person who buys goods for purposes not related to his profession), once the online purchase procedure, will print or save an electronic copy but keep these conditions general sale, subject to the provisions of art. 3 and 4 of Decree No. 185/1999 on distance selling.

3. It excludes any right of the Customer to damages or compensation, and any contract or tort liability for any direct or indirect personal and / or property, caused by the rejection, even partial, of an order.

How to Buy

4. The customer can only purchase products in the electronic catalog of EXPOSTORE.IT the time the order and viewable online at (URL) https://www.expostore.it, as described in the relevant data informative. It is understood that the picture accompanying the description of a product may not be fully representative of its features but differ in color, size, and accessories in the picture.

5. The correct order is confirmed by EXPOSTORE.IT through an answer by e-mail, sent to the email address supplied by the customer. This confirmation message will contain date and time of execution order and a 'Customer Order Number', to be used in any further communication with EXPOSTORE.IT. The message will include all data entered by the customer who agrees to verify the correctness and communicate any corrections, as described in this document.

5a.Per every order placed on EXPOSTORE.IT, tax document will be issued and sent by e-mail to the order, in accordance with Article 14 of Presidential Decree 445/2000 and DL 52/2004. For the issuance of the invoice, to the information provided by the Customer. No change in the bill will be possible after the issuance thereof.

6. In the case of non-acceptance, EXPOSTORE.IT ensure timely notification to the customer.


Terms and costs of delivery

10. EXPOSTORE.IT can only accept orders for delivery in Italian territory and European.

10th. All purchases from countries outside the European Union, any customs fees for import will be charged to the receiver. EXPOSTORE.IT has no control over the rates of import duty that can vary from country to country. Contact the customs of your country to verify the cost of import.

11. For every order placed on EXPOSTORE.IT, will issue an invoice, sending it via e-mail to the order, in accordance with Article 14 of Presidential Decree 445/2000 and DL 52/2004. For the issuance of the invoice, to the information provided by the Customer. No change in the bill will be possible after the issuance thereof.

12. Delivery costs start at a minimum of Euro 19,50 are shown explicitly at the time of order. The payment of the goods by the customer will be using the method chosen when ordering. Nothing is more due by the customer in total order.

13. No responsibility can be attributed to EXPOSTORE.IT in case of delay in the order or delivery of the order.

14. Unless otherwise specified by our customer service delivery refers to the street level. Upon delivery of the goods by the courier, the customer is required to check:

* The number of boxes is the same as indicated in the transport document;
* The packaging is not damaged or wet or otherwise altered, including the sealing materials (adhesive tape or metal).

Any damage to packing and / or product or the mismatch in the number of packages or particulars, must be immediately notified, subject to control on WRITTEN proof of delivery courier. Once signed the slip, the customer can not make any objection about the appearance of the goods.

Any problems concerning the physical, correspondence or completeness of the products received must be reported within 7 days from delivery, as provided herein.

15. If you fail to collect within 5 working days of the material in storage at the warehouses of courier because of repeated inability to deliver to the address specified by the Customer, the order will be automatically canceled.


Right of withdrawal

16. Under Article. 5 DL 185/1999, if the customer is a consumer, has the right to rescind the purchase contract for any reason, without explanation and without penalty, except as described in paragraph 18.

17. To exercise this right, the customer must send EXPOSTORE.IT a notice to that effect within 10 working days of receipt of goods. Such notice shall be sent by registered letter with acknowledgment of receipt addressed to

EXPOSTORE.IT
Via Passo del Tonale, 17/19
25038 Rovato (Brescia) - ITALY

or by telegram or fax sent within the said period of 10 days and followed by a confirmation letter with return receipt MUST be sent within 48 hours. The customer at his own expense will resend the goods to EXPOSTORE.IT within 10 days from. The goods must be returned intact, with all its parts and in original packaging (envelopes and packaging), preserved and possibly used in the normal diligence, without any signs of wear or dirt, under the conditions of paragraph 18.

18. The right of withdrawal is subject to the following conditions:

* The law applies to product purchased in its entirety and is not printed on the product; it can be exercised only on the withdrawal of the product (ex .: accessories, software, attachments, etc. ...);
* The products must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc ...); To limit damage to the original package, we recommend, when possible, to put in a second box; It should be avoided in all cases the attachment of labels or tape directly on the packaging of the product;
* According to law, the shipping costs for the return of the asset are charged to the customer;
* The shipment until the certificate of receipt in our warehouse is under the responsibility of the customer;
* In case of return of printed material to the customer will be refunded the cost of the exhibitor alone net of the press.
* If the goods are damaged during transport, EXPOSTORE.IT will inform the client (within 5 working days of receipt of goods in their stores), to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement of the value of the asset (if insured); in this case, the product will be made available to the customer for its return, while canceling the request for withdrawal;
* EXPOSTORE.IT not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.

19. Without prejudice to any repair costs for damage to the original, EXPOSTORE.IT will refund the customer the full amount paid, net of shipping costs incurred, within 14 days of return of goods, by the transfer of charge to the credit card or by bank transfer. In the latter case, the Buyer shall promptly provide to the bank on which the reimbursement (Cod. ABI - CAB - Current Account of the invoice).

20. The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), in cases cuiEXPOSTORE.IT finds:

* The lack of external and / or internal packaging;
* The absence of product components (accessories, manuals, parts, ...);
* Damage to the product for reasons other than transportation.

In case of forfeiture of the right of withdrawal, EXPOSTORE.IT will return to sender the property purchased by charging the same shipping costs.


Privacy

28. The personal information requested under the order are collected and processed to meet the expressed requirements of Customer and will not under any circumstances and no license to third parties. EXPOSTORE.IT guarantees its customers the respect of rules on the processing of personal data covered by the Privacy Code under LD 196, 30.06.03.

These data is EXPOSTORE.IT, Via Passo del Tonale, 17/19 - 25038 Rovato (Brescia) Italy


Complaints

29. All claims must be addressed to EXPOSTORE.IT by email to the email address expo@expostore.it


Applicable law

30. The sales contract between the customer and EXPOSTORE.IT is concluded in Italy and regulated by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of distance selling, if the customer is a consumer, the local jurisdiction is that of the reference hole of his town of residence; in all other cases, the local jurisdiction is the only forum of Brescia.